Returns & Exchanges

If you’re not completely satisfied with your Bandelettes® purchase, we’d like to hear where we went wrong. Please email with your concerns.

Return & Exchange Policy

Our intent is to create a product of exceptional value. And we’re positive you’ll love the products and service you receive from Bandelettes®. But if for some reason you are not 100% satisfied, we’ll help make it right or give you a full no-hassle refund within 14 days of purchase (30 days for international customers). Please process your request below.

Return Instructions

  1. Complete the return/exchange form on this page.
  2. Note your Bandelettes® Packing Slip with “Exchange for size/color” or “Return for refund,” and include the packing slip with your item(s). If you don’t have your Packing Slip , please Print Returns & Exchanges Form on this page and attach it.
  3. Ship your items to the address below. You are responsible for the return shipping fee.
  4. If you request Exchange new package is shipped to you for free, no shipping fee is charged.
  5. Returns and exchanges are accepted within 14 days for USA customers and 30 days for International customers.
Freolla LLC
PO BOX 60340
Staten Island, NY 10306

Process Your Request

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